SÖNER Watches takes the next step to becoming the most Customer-savvy watch brand in the world - 10 Year Warranty
At Söner Watches, we are passionate about providing our customers with the best possible experience. That's why we're excited to announce that we're taking the next step towards becoming the most customer-savvy watch brand in the world. We are now offering a 10 year factory warranty on all our watches, setting us apart from many of the world's established watch brands.
We believe that a watch is more than just a time-telling device. It's an extension of one's style and personality, a reflection of their values and beliefs. That's why we've dedicated ourselves to crafting high-quality and stylish timepieces that can last a long time.
Our 10 year warranty is a testament to the confidence we have in our products. We stand behind every watch we make and are committed to ensuring our customers are completely satisfied with their purchase. If for any reason you experience a problem with your watch, we will repair or replace it free of charge.
But that's not all. We also pride ourselves on providing exceptional customer service. We know that buying a watch is a big decision, and we're here to make the process as seamless and enjoyable as possible. Our team is always ready to assist you with any questions or concerns you may have.
By offering a 10 year warranty, we're taking our commitment to our customers to the next level. We want our customers to feel confident in their purchase and know that we're here for them, no matter what.
SÖNER® 10 Year International Warranty!
Your watch from SÖNER has been manufactured in the strict tradition of watchmaking and has been separately tested to guarantee that it is both water-resistant and functions perfectly.
We take pride in crafting high-quality and stylish timepieces that can last many years. As part of our commitment to customer satisfaction, we offer a 10 year warranty on all our square watches.
To utilize the warranty, you must provide a valid purchase order and warranty card at the time of the claim. The warranty covers defects in materials and workmanship and does not include damage caused by normal wear and tear, misuse, accidents, or unauthorized repairs.
If a you encounters an issue with your watch, you must contact our customer service team (contact customer service). Our team will then guide you through the warranty process and determine whether the issue is covered under the warranty. If it is covered, we will repair or replace the watch free of charge.
We take pride in being the most customer-savvy watch brand in the world. We strive to provide the best possible experience for our customers and are always ready to assist with any questions or concerns they may have.
Please note that if the watch model you purchased has been discontinued, we may not be able to provide an exact replacement. In such cases, we will offer a similar watch that is of equal or greater value to your original purchase.
Our Warranty Does Not Cover:
- Battery life.
- Normal wear and tear and aging (e.g. scratched crystal; alteration of the color or material of non-metallic straps, which includes leather, textile, rubber; peeling of the plating.
- Any damage to any part of the wrist watch resulting from abnormal use, lack of care and accidents (knock's, dents, crushing & cracked crystal).
- The watch has n´been handled by non-authorized persons (e.g. for battery replacement, services or repairs) or altered from its original condition outside our control.
For any warranty issues please contact our Customer Service team (Contact).
Remember, this warranty does not affect your legal rights as a consumer.