Welcome to SÖNER's FAQ page!

We provide FREE global shipping, which includes insurance coverage and traceability for all parcels.

Below are estimated shipping times for various regions. Please note that, on occasion, delivery may take longer than expected, often due to local customs procedures. For your convenience, you can track your parcel at any time on this page: Track your parcel

Europe, 3-4 business days

USA/Canada, 6-7 business days

South America, 7-9 business days

Australia/Asia, 7-9 business days

Africa, 7-9 business days

Yes, taking pride in the originality of our products, we guarantee that each SÖNER timepiece is built with carefully selected materials and skillful craftsmanship to fit all the needs of a high quality timepiece.

Your watch is covered by a full international 10 year sales warranty against any manufacturing defect during that time.

If you suspect your item is defective, please return it to us at your earliest convenience. Our return address is as follows:

SÖNER Returns
Lerbergsv. 126
434 95 Kungsbacka
Sweden

Note: Contact us before you return your watch.
Contact information: info@sonerwatches.com

Our team is here to help you with any queries you may have.

Please use the (contact form) to get in touch with us, and we'll do our best to provide a satisfactory solution to your query.

Alternatively, you can email us directly, and one of our team members will respond to you shortly.

E-mail: info@sonerwatches.com

Movements Across Our Collections

Each Söner watch is powered by a carefully chosen movement to ensure accuracy, durability, and reliability over time. Here's a closer look at the unique qualities of each collection's movement:

Legacy Collection: For our Legacy quartz watches, we prioritize precision, robustness, and eco-friendliness. We use the Japanese Citizen Miyota cal. 2035, a reliable movement celebrated for its precise timekeeping and a 3-year battery life.

Momentum Collection: The Momentum watches feature Citizen Miyota's premium mechanical movement, cal. 9039. Known for its high accuracy and quality craftsmanship, this movement provides a seamless experience.

Nostalgia Collection: The Nostalgia model uses the Swiss-made ETA 901.001, a premier quartz movement that combines accuracy with remarkable battery longevity.

Amorous Collection: The Amorous watch is powered by the high-end Swiss-made Sellita SW100A mechanical movement, blending elegance with reliable functionality.

Each movement is thoughtfully selected to uphold the quality and longevity you expect from Söner Watches.

We understand that choosing the right watch can be a daunting task. Here
are some tips to help you make an informed decision.

Budget: If affordability is a top priority, consider the Legacy collection, which offers high-quality watches at an affordable price point.

Movement: Decide on the type of movement you prefer. The Legacy collection features quartz movement, which is known for its accuracy and low maintenance, while the Momentum collection boasts automatic (self-winding) movement, which is powered by the movement of your wrist and requires no battery.

Water resistance: Determine the level of water resistance you require. The Legacy collection is water-resistant up to 5 ATM (50 meters), suitable for both showering and swimming. On the other hand, the Momentum collection is water-resistant up to 10 ATM (100 meters), making it suitable for all water activities, including scuba diving.

Dial color: We offer a variety of dial colors, such as black, white, green, red and blue. Consider your personal style and how the color will complement your outfits.

Steel finish: Choose between polished or brushed steel finishes based on your personal preference. Polished steel gives a sleek and shiny look, while brushed steel provides a more subtle, matte finish.

Don't hesitate to reach out to our customer service team if you have any questions or need further assistance in selecting
the ideal watch.

To ensure that you choose the correct watch strap size, you will need to measure the circumference of your wrist. Simply take a flexible tape measure and wrap it snugly around your wrist, just below the bone. Note the measurement in inches or centimeters, and refer to the watch strap size provided on the order form to determine the appropriate strap length for your wrist size.

Our 22m strap guide

Our 20mm strap guide

Our webpage is designed to provide you with comprehensive and up-to-date information about our products. From detailed specifications to user manuals and guides, we are committed to providing you with the highest level of quality and accuracy in all of our content.

Link to: Manuals and specifications

Yes,

We want you to feel 100% comfortable in your purchase, so your order is covered in-full by our 100% MONEY BACK guarantee.

If you aren’t happy with any product you buy from us, let us know within 30 days of purchase by contacting us at info@sonerwatches.com.

We’ll confirm your order, then provide you instructions to return your product to us, new, used, or broken. Once we receive it, we’ll give you a 100% refund. It’s that simple!

Yes and No!

Yes, for example, within the EU, the tax is included in the listed price.

But! Please be advised that taxes may apply when purchasing watches from our store. These taxes are determined by your country's regulations. We recommend consulting with your local tax authority or customs office for more information on applicable taxes and fees.

You can always contact us at info@sonerwatches.com and we will be happy to help you.

Our watches' dimensions vary depending on the specific model.
This information is located on the product page under the "Description" tab.

Dimensions:
The Legacy and Momentum:
Hight: 1.7 inch / 45 mm
Width: 1.38 inch / 35 mm
Thickness: 0.43 inch / 11 mm

The Nostalgia:
Hight: 1.57 inch / 40 mm
Width: 1.10 inch / 28 mm
Thickness: 0.28 inch / 7.2 mm

The Amorous:
Hight: 1.57 inch / 40 mm
Width: 1.10 inch / 28 mm
Thickness: 0.39 inch / 10 mm

If you have any questions regarding the dimensions of our watches, please do not hesitate to contact our customer service team. We are always happy to assist you with any queries you may have. Contact us

Yes, our watches are designed with varying levels of water resistance to suit your lifestyle:

Legacy, Nostalgia, and Amorous Collections: These watches are water-resistant to 5 ATM (50 meters) and are certified for snorkeling and swimming.

Momentum Collection: This collection features a higher water resistance of 10 ATM (100 meters), certified for scuba diving down to 30 meters (98 feet).

Each timepiece is built to meet high standards, ensuring durability and reliability in water-based activities.

For exceptional quality and durability, all of our square watches are crafted with stainless steel cases, specifically surgical-grade 316L steel. This premium material is prized in biomedical applications due to its outstanding corrosion resistance, ensuring your watch is not only stylish but built to last.

Legacy and Momentum Collections: These timepieces are constructed with 316L surgical-grade stainless steel, offering a balance of strength and style.

Nostalgia and Amorous Collections: These watches also feature 316L stainless steel cases but are further hardened to 800HV, making them approximately four times more scratch-resistant than standard steel, ideal for those who seek both elegance and resilience.

Each watch is designed with both aesthetics and high performance in mind, providing a lasting investment in quality.

Each of our watches is fitted with a premium, single-domed sapphire crystal, offering exceptional clarity and scratch resistance. As the second hardest natural material after diamond, sapphire ensures your watch face remains pristine and clear over time, even with daily wear.

Additionally, all our square models are enhanced with five layers of anti-reflective (AR) coating, significantly reducing glare and reflections for a crisp, unobstructed view of the dial. This multi-layer AR treatment is a remarkable feature in this price range, typically reserved for higher-end timepieces, allowing for a seamless reading experience in all lighting conditions.

Yes and no.

Our collections offer distinct features in luminescence to enhance visibility without compromising design.

Legacy and Momentum Collections: Both collections are equipped with Swiss C3 Super-LumiNova® on the hands and markers. This premier lume is renowned for its exceptional brightness, durability, and resistance to temperature variations. Often found in high-end Swiss watches, C3 Super-LumiNova® provides long-lasting luminescence, allowing you to read your watch in low-light conditions. It’s a standout feature at this price range, delivering both practicality and a touch of luxury.

Nostalgia and Amorous Collections: The Nostalgia and Amorous collections, designed with a refined, dressy aesthetic, do not feature luminescence. This intentional choice supports the minimalist and cohesive design of these models, maintaining their elegant, streamlined appearance.

Our varied lume offerings cater to both functionality and sophistication, allowing you to choose the right watch for any occasion or setting.